About Tandem Training
have been working with ACT! since 1994 and
started certifying in ACT! in early 2000. We have worked with several
hundred small businesses and sales teams to implement an ACT! strategy
to assist sales people to become more productive,
to sell more, and to provide a management tool for
guiding an entire sales team.
We have multiple ACT! Certified Consultants on
staff and maintain ACT! Premier Trainer
status. We are also a Platinum level ACT!
reseller which allows us to provide the best
possible pricing on ACT! software.
expertise in the technical aspects of ACT!,
Software Training, and Sales Training. We are
committed to doing more than showing you how to
use a piece of software. We are all about
helping you use ACT! to become more productive
and sell more!
We are certified on Classic ACT! (versions 5,6) "New" ACT! (versions
7,8,9,10) and also all versions of ACT! for Web.
We are proud that
our team has a combined total of over 100 days of training over the past
6 years in
various technical aspects of ACT! Software. We
have attended Certification Training, ACT!
Premier Trainer Training and annual ACT! Certified
Consultant Conferences during the past 6 years.
This is above and beyond that which most Texas
area ACT! Consultants have achieved. We believe
we are among the most technically capable ACT!
has also invested in state of the art equipment.
We have a laptop classroom of several Compaq computers and
two LCD projectors. We can provide customized
manuals and amazing follow up
About the work we do
Steps in an ACT! database
Training works with small businesses and sales
teams. We do everything we can to help our
clients efficiently use technology to become more
productive, sell more, and just get more out of
Where is your current
We can import or merge data from
almost any source into
your ACT! database. This includes your
accounting system, other versions of ACT!, Excel,
Customizing the ACT! Experience?
We have worked with over 100 small businesses
sales teams. This experience gives Tandem
Training and Consulting an advantage in
customizing your ACT! experience. We will work
with your company to completely understand the
way you do business. We will help you analyze
your business and configure ACT! to capture
information about your business relationships.
We will add customize your database including
down information for fields, activities, sales
information, layouts, and historical events.
Forms, Letters, Marketing Material?
there paper forms, marketing material, or
reports that you are currently generating or
would like to create? We can help you generate
these from ACT!, saving you from the dreaded double
ACT! can be configured
to synchronize thus allowing people
working from home or from other offices to keep
up to date. Our expertise in setting up this
feature properly has proved invaluable to many
Training - Customized, Hands On, Enlightening!
We have focused our
company around our ability to take the knowledge
and experience that we have working with small
businesses and sales teams and help you benefit
from this knowledge. We feel we are the best
around for the following reasons:
- Portable Classroom - We have state of the
art laptops that we can ship anywhere for a
complete hands on training experience.
- Experienced Instructors - We have gone above
and beyond. In addition to ACT!'s Certified
Consultant training, we have taken the ACT!
Premier Trainer Certification (very rare), and
Microsoft's Train the Trainer.
- Projected Instructor View - We have 2 LCD
Projectors available for all of our meetings and
classes. This allows everyone to see what is
- Customized Manuals - Our Level 1, Level 2,
and administrator manuals are all over 100 pages
long. Short enough for you to see step by step
the necessary processes, long enough to be
- Follow up - Each student in the class has 30
days of follow up support included to help you
remember the topics covered in the
We offer training for sales people,
administrative support staff, and database
administrators. Many times, each group has
specific needs regarding the use of their ACT!
We can customize reports using
ACT! or Crystal Reports to help you really see
what is going on in your ACT! database.
Add on software provides a powerful way to extend
the functionality of ACT. We can assist you in installing these optional
tools and help you be aware if one isn't quite ready for prime time!
We pride ourselves at being
readily available. When you call, you will speak
to an ACT Certified Consultant.; not an answering service or phone
mail. We won't leave you hanging. We also have
several support options after we complete a
project. Because we have multiple ACT
Consultants, you will not need to wait for days
if we are on another project.
For questions or concerns,
Contact Us or call (866) 710 4228