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Sage ACT! 2013

December 28th, 2011 • By: Jon Klubnik • Uncategorized

It’s not out yet, but we are expecting some great new things from Sage ACT! 2013.

Stay tuned to this location for more details.

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Backing up ACT with the ACT Scheduler

December 23rd, 2011 • By: Jon Klubnik • Tips and Tricks

Hardly a week goes by where we don’t get a call with a really sad story.

1) my hard drive crashed

2) I accidentally deleted my database

3) someone broke into our offices and stole our computers

4) I was trying to do something and all my data is gone…

Can you get it back?

Granted, we like to think we can go miracles and we have some pretty good tricks up our sleeves, but there is nothing like having a quick accessible recent copy of your ACT database at the ready…. just in case.

Here is what doesn’t work.

1) you can’t just back up the files. Sure technically possible, but because SQL keeps hold of the files, unless you stop this service, you can’t just move and copy the files

2) services like Carbonite really don’t’ work for ACT. They don’t work for the reason above, but also because they are constantly backing up changes, So, if you break your database, before you figure out you have a problem, Carbonite is backing up the bad copy of your database. We have seen cases where the problem is actually made worse because of Carbonite backing up an active ACT database because the user then downloaded the bad carbonate and overwrote and further broke the only working opt they had on their machine.√ Carbonite is great for backing up your backups, but do the ACT backup first.

3) Backing up to a cd. YOu can but you have to know what you’re doing. Restoring can present challenges because the riles are marked read only.

So, Sage, the makers of ACT have a released a tip sheet on the best ways to back up your ACT database. better than that, you can use the ACT Scheduler to do your backups.

How to Use the ACT! Scheduler to Automatically Back Up Your Sage ACT! Database

Here is the link http://tinyurl.com/actbackups

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A Road Warriors Dream….

August 18th, 2011 • By: Jon Klubnik • Business Processes, References

As the workforce becomes more and more mobile. The question is how to get to your data when you are away. There are also a lot of different new technologies entering the workplace, Smartphones, tablets and cloud computing are becoming more and more mainstream.

Bill is a 26 year sales veteran of the Food service industry in New York City. Bill considers himself to have better than average knowledge with technology. However, due to the changing times and highly competitive industry, he has had to adapt by being more mobile.

When it came time to finding a partner that would fill his ”mobile warrior needs”, Bill selected Tandem Training, after interviewing three companies. What first impressed us about Bill was his passion for technology. Bill is an early adopter and has several tablet devices and uses different computers for home, work, and road work. He sought out Tandem for hosting of his ACT database when he realized that he could gain a technical advantage by hosting his ACT database in the Cloud.

Bill is able to access his customer data from anywhere, at anytime from any internet enabled device for a flat monthly fee.

What Bill says about Tandem Training . . .

“We have been working together for 5 weeks now and have to give them deserved accolades to publish. They have been professional, responsive, flexible and intelligent, all traits of a team I like to work with and rare descriptions to put into one sentence these days. I had 1 custom requests needed done to get myself fully mobile, they did within a week and it is flawless. I have a second request they are working on now, have communicated with me about it’s progress and I expect a solution shortly. I look forward to growing my business with them.”
Bill A., New York.

If you are looking for a partner to provide solutions that allow you the flexibility and convenience to work from anyway, contact us today and we can work together to get the best solution for you.

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Doing nothing isn’t free

August 18th, 2011 • By: Jon Klubnik • Uncategorized

I hear it every day.

We are just going to stay put for a while.
We are just going to see what happens
We are going to see how we do on our own….

Dr. Phil probably said it best….

How is that working for you?

Many times we assume the cost of doing nothing is zero, since we have always done it that way. The truth actually is that the cost of doing nothing may be quite expensive, but you just don’t know it.

What if the person who is just going to see how it goes, has high blood pressure and a heart attack is immanent.

What if the person who just wants to see what happens is driving a car where the oil has run dry?

As far as just wanting to see how we do on own. I have a story to tell you.

For 10 years I had a boat. I loved that boat, and we had a lot of fun on that boat, but we never caught any fish. We tried, but we never had a good fishing day.

One day, I decided to hire a guide. I spent more on a guide than I ever had before. In fact we almost didn’t go because the guide and the boat were so expensive.

But I decided to bite the bullet and just do it. Let me tell you, I caught more in that one day than I did on my 10 years of doing it on my own. And we had fun.