Blog

Sharing an ACT! Database

April 17th, 2012 • By: robert Uncategorized

Sharing an ACT! Database

You have just created an ACT! database and everything has been going great!  

But now you’ve added a second user and this popped up:

x

Don’t worry, it just means that you have to share the supplemental files (layouts, reports, etc.)

with the other users.  All you have to do is click the “Yes” button.

For more in-depth information, check out the following tutorial:

http://www.youtube.com/watch?v=m8jeK6voUaE&feature=youtube_gdata

When does a Hosted Model Make sense?

April 12th, 2012 • By: Grace Hosting, Uncategorized

When does a Hosted Model Make sense?

Deciding if hosting  is the best choice for your company is a critical task.  The checklist below is designed to assist companies like yours to make the best choice by highlighting some of the key factors involved.
Depending on your requirements or resources, this checklist will help determine if hosting makes sense.

Check the appropriate box
Yes__      No__      IT Staff (Availability/ ACT! Expertise)
Yes__      No__     Geographically Dispersed Users
Yes__      No__     Capital Availability
Yes__      No__     Customization Requirements
Yes__      No__     Large number of users
Yes__      No__     Access to the Internet
Yes__      No__     Integration with other Applications ( MS Office, QuickBooks, QuoteWerks)
Yes__      No__    Need for a Predictable IT Budget

Our Strengths:

  • If you are already outsourcing your IT related needs or if your IT staff does not possess the necessary skills, our team has the expertise needed to support your ACT! environment.
  • Geographically  dispersed teams  are able to access data from a central location which increases efficiency and reduces costs.
  • Capital availability hosting has  low start up costs, with little or no  long term commitment.
  • Our team can met your database customization needs to enable to work efficiently.
  • Large number of users,  benefit  from having central administration, which is critical in managing large groups.
  • Our thin client model provides access to all of your applications from nearly any device via an internet connection.  For those needing off line access, synchronization is available for several applications.
  • The thin client solutions allows for  Integration with other applications such as MS Office,  QuickBooks, QuoteWerks and more.
  • Our hosting packages are a fixed monthly fee allowing you to plan your  IT budget.

How to Create a Document Template in ACT!

April 6th, 2012 • By: Jon Klubnik Tips and Tricks

How to Create a Document Template in ACT!

Something that ACT! does better than almost any other program I’ve seen is allow you to send out preformatted letters to your contacts. These can be a response to an inquiry for information, a corporate resume or a status update on a project. What ever your use, the are simple to use and very powerful. To get started, there are a couple of things that you should consider.

1) the My Record – each user of a database has a record, called a "My Record" this record contains what will become the "sent from" information in your letters and templates. You will want to make sure it’s accurate. Just Open ACT, go to Lookup, My record. The info here is you.

2) Fields you will populate your letter with. You will want to make sure you have filled these out for everyone you will be sending your letter to. Also make sure you are aware of the field name as this will help you customize your letter templates. To learn the field name of one of your fields, right click on a field you want in your letter and after the word Lookup in the pop up menu will be the field name of the field you have right clicked in.

3) doing Lookups; In ACT, the filtering of your data occurs BEFORE you send our a letter, report or print your labels.

For customizing the letter templates themselves, check our this page

Sage ACT! 2013

December 28th, 2011 • By: Jon Klubnik ACT! Software

It’s not out yet, but we are expecting some great new things from Sage ACT! 2013.

If you currently own ACT 2012, we are expecting a service pack soon which will contain a new HTML 5 web client. This will make your ACT accessible from all sorts of mobile devices.  Many power users will still need the full aCT client, but this and other upcoming features have been quite exciting to hear about.

Stay tuned to this location for more details.

Backing up ACT with the ACT Scheduler

December 23rd, 2011 • By: Jon Klubnik Tips and Tricks

Hardly a week goes by where we don’t get a call with a really sad story.

1) my hard drive crashed
2) I accidentally deleted my database
3) someone broke into our offices and stole our computers
4) I was trying to do something and all my data is gone…
Can you get it back?
Can you get it back?
Can you get it back?
Granted, we like to think we can go miracles and we have some pretty good tricks up our sleeves, but there is nothing like having a quick accessible recent copy of your ACT database at the ready…. just in case.
Here is what doesn’t work.
1) you can’t just back up the files.  Sure technically possible, but because SQL keeps hold of the files, unless you stop this service, you can’t just move and copy the files
2) services like Carbonite really don’t’ work for ACT.  They don’t work for the reason above, but also because they are constantly backing up changes,   So, if you break your database, before you figure out you have a problem, Carbonite is backing up the bad copy of your database.  We have seen cases where the problem is actually made worse because of Carbonite backing up an active ACT database because the user then downloaded the bad carbonate and overwrote and further broke the only working opt they had on their machine.√  Carbonite is great for backing up your backups, but do the ACT backup first.
3) Backing up to a cd. YOu can but you have to know what you’re doing.  Restoring can present challenges because the riles are marked read only.
So, Sage, the makers of ACT have a released a tip sheet on the best ways to back up your ACT database.  better than that, you can use the ACT Scheduler to do your backups.

How to Use the ACT! Scheduler to Automatically Back Up Your Sage ACT! Database

Here is the link http://tinyurl.com/actbackups
  • ACT! Training
Grace’s 8400 Mile Commute

April 23, 2012
by: Grace • Hosting, SuccessStories

When does a Hosted Model Make sense?

April 12, 2012
by: Grace • Hosting, Uncategorized

Heading to the Cloud

June 2, 2011
by: Jon Klubnik • Hosting

Setting up an IPAD to use Citrix

April 5, 2011
by: Jon Klubnik • Hosting, Popular