By Jon Klubnik • July 22nd, 2015

The ID/Status field is an example of a field in ACT that can be used to categorize different contacts in a database.  This is a much better practice than creating a lot of different databases.  The field type is called a multi select drop box.  This just means that you can select more than one value. So for example a contact can be a friend, a customer, and a prospect.  Watch the video and you’ll get some great ideas.

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