By Jon Klubnik • August 31st, 2012

With the coming release of Sage ACT 2013, I thought it would be a good time to review the concept of system requirements.  While not much has changed as far as necessary system requirements, if you are upgrading from an older version of ACT or installing on a older machine, it’s a good thing to review these prior to installation.  Also, it is important to remember that these are “Minimum system requirements”.  With system resources, more is always better.  It may be time to upgrade that old machine!

 


All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, Sage ACT! Pro is designed to work with up to 10 users and Sage ACT! Premium is designed to work with more than 10 users. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Sage ACT! per user. Your system must meet the minimum requirements to be eligible for technical support.

Sage ACT! Premium 2013 (Access via Windows®)

System Requirements

  • 2 GB available hard disk space (4 GB if product is downloaded)
  • DVD drive
  • SVGA (1024×768) or higher resolution monitor
  • Internet connection
  • Windows Installer Service 4.5; .NET 4.0
  • 1 GB system memory
    Processor speed for Windows® XP

    • 1.0 GHz Pentium® IV processor (or equivalent)

    Processor speed for Windows Vista®  or Windows 7

    • 1.8 GHz Pentium IV processor (or equivalent)

Works With

  • Microsoft® Office 2003, 2007, and 2010 (32-bit version only) (SP3 recommended for Office 2003, SP2 recommended for Office 2007, and SP1 recommended for Office 2010)
  • Microsoft Outlook® Express 6.0 SP31
  • Lotus Notes® 8.0 and 8.5
  • Internet Mail SMTP/POP3
  • Microsoft Internet Explorer® 7.02, 8.0 and 9.0
  • Adobe® Reader® 6.0, 7.0 and 10.x
  • Citrix® software using Citrix XenApp® 5.0 and 6.0

Supported Operating Systems

  • Windows® XP SP33 (32-bit only)
  • Windows Server® 2003 SP2 (32-bit and 64-bit)
  • Windows Vista®4 SP2 (32-bit and 64-bit)
  • Windows Server 20085 SP2 (32-bit and 64-bit)
  • Windows Server 20085 R2 (64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)

Database Server:
Sage ACT! Pro uses SQL Server® 2008 R2 SP1 or your existing installation of SQL Server 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
http://msdn.microsoft.com/en-us/library/ms143506(v=sql.105).aspx

Scalability Recommendations6

 


Users Processor Memory Product SQL Server
1-10 1.8 GHz Pentium® IV (or equivalent) 1 GB Sage ACT! Premium 2013 Express Edition
11-30 2.8 GHz Pentium IV 1 GB Sage ACT! Premium 2013 Express Edition
31-51 3.2 GHz Pentium IV 3 GB Sage ACT! Premium 2013 (with SQL Server® 2008) Standard Edition
Sage ACT! Premium 2013 (Access via web or mobile)7

Server System Requirements

  • Network Interface Card
  • 2 GB available hard disk space (4 GB if product is downloaded)
  • DVD drive
  • SVGA (1024×768) or higher resolution monitor
  • Internet connection
  • 1 GB system memory
  • Windows Installer Service 4.5 .NET 4.0
    Processor speed for Windows Vista®

    • 1.8 GHz Pentium® IV processor (or equivalent)

    Processor speed for Windows 7

    • 1.8 GHz Pentium® IV processor (or equivalent)

Supported Operating Systems

  • Windows Server® 2003 SP2 (32-bit and 64-bit)
  • Windows Vista®4 SP2 Business and Ultimate (32-bit and 64-bit)
  • Windows Server 20085 SP2 (32-bit and 64-bit)
  • Windows Server 20085 R2 (64-bit)
  • Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit)

Database Server
Sage ACT! Pro uses SQL Server® 2008 R2 SP1 or your existing installation of SQL Server 2008 R2. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
http://msdn.microsoft.com/en-us/library/ms143506(v=sql.105).aspx

Client System Requirements

  • Internet Explorer® 7.02, 8.02 and 9.0
  • Firefox® 3.6
  • Microsoft® Outlook® 2003 SP3, 2007 SP2, and 2010 SP1 (32-bit version only)
  • Microsoft Word 2003 SP3, 2007 SP2, and 2010 SP1 (required for integration features only)
  • .NET 4.0 (required for integration features only)

Mobile Client System Requirements

  • Safari® for iPad® iOS4 and iOS5
  • Safari for iPhone® iOS4 and iOS5
  • Android™ Device Browsers 2.2, 2.3, 3.0, 4.0
  • Internet Access
Scalability Recommendations8
Users Processor Memory Product SQL Server
1-10 1.8 GHz Pentium® IV (or equivalent) 1 GB Sage ACT! Premium 2013 Express Edition
11-30 2.8 GHz Pentium IV 1 GB Sage ACT! Premium 2013 Express Edition
31-51 3.2 GHz Pentium IV 3 GB Sage ACT! Premium 2013 (with SQL Server® 2008) Standard Edition

1. Outlook Express is available on Windows XP and Windows Server 2003.
2. On 64-bit versions of Windows, Internet Explorer (32-bit) is recommended.
3. Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5).
4. Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5).
5. “Core Server Installation” of Windows Server 2008 is not supported.
6. Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.
7. IIS needs to be enabled.
8. Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.

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