Support from Tandem
We have a variety of support plans for a predictable IT budget.
Tandem Help Desk - If you are one of our customers, you can get to our help desk here to submit a trouble ticket or browse our knowledge base.
Remote Support Portal -Our Support portal will allow to work on your computer. Please use this link after we have issued you a code.
Send us a File - If you need to send us a database or other file, you may use this link . Be sure to include your administrative password and username.
Our phone number if you need help (billable calls) is:
Enter a ticket in our Help Desk:
Use this form or go directly to our helpdesk
Support From ACT
Getting Started Support FREE for 30 days from ACT Software. Getting Started Support includes phone support for up to 30 days from the date of product registration. This support is limited to product installation, error message, and simple database setup or conversion. Your system must meet the minimum system requirements to be eligible for support. Call 1-800-992-4564 to get started.
Please note, this is not support from Tandem CloudTop
Here is a list of Most Popular ACT Support Links