Support for ACT!

Support from Tandem

We have a variety of support plans for a predictable IT budget.

Tandem ACT Help Desk – If you are one of our customers , you can get to our help-desk  here to submit a trouble ticket or browse our knowledge base.

Remote Support Portal -Our Support portal will allow to work on your computer.  Please use this link after we have issued you a code.

Send us a File – If you need so send us a database for other file, you may use this link .  Be sure to include your administrative password and user name.

If we have asked your to start a support session and you have a session key, you may access our remote support portal here

Our phone number is you need help (billable calls) is (866) 710 4228

Enter a ticket in our Help Desk:

Use this form or go directly to our helpdesk (http://helpdesk.acttrainer.com)

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Support From ACT

Getting Started Support FREE for 30 days from ACT Software. Getting Started Support includes phone support for up to 30 days from the date of product registration. This support is limited to product installation, error message, and simple database setup or conversion. Your system must meet the minimum system requirements to be eligible for support. Call 1-800-992-4564 to get started.

Please note, this is not support from Tandem CloudTop

Here is a list of Most Popular ACT Support Links

Making Your Customer List Private in ACT! CRM

May 24, 2017
by: Jon Klubnik • Uncategorized

Making your ACT Database a hidden share on your network.

February 28, 2017
by: Jon Klubnik • Uncategorized

Calculating the age of an ACT Contact.

February 3, 2017
by: Jon Klubnik • Uncategorized

Saving an AC T! Query for Later

February 3, 2017
by: Jon Klubnik • Uncategorized